Shipping & Delivery Policy
Thank you for shopping at The Green Carat. We are committed to delivering your lab-grown diamonds safely and on time. Please review our shipping and delivery policy below:
1. Shipping Time
We aim to process and dispatch all orders as quickly as possible.
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Estimated Delivery Time: 7 to 12 business days from the date of order confirmation
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Shipping Days: Monday to Saturday (excluding public holidays)
Please note that order processing times may vary during high-demand periods or due to customization requirements.
2. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact us at info@thegreencarat.com before placing your order.
3. Shipping Charges
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Standard Shipping: Free across India
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Expedited Shipping: Not available currently, but we’re working on it!
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this to monitor the real-time status of your delivery.
5. Delays or Exceptions
While we strive to deliver within the committed timeline, external factors such as weather conditions, courier delays, or government restrictions may affect delivery. We appreciate your patience in such cases.
6. Need Help?
If your order hasn’t arrived within the expected timeframe, please contact us:
📧 Email: info@thegreencarat.com
📞 Phone: +91 98337 10390